How To: Scanning & Disposal of Confidential Documents

February 11, 2025
confidential document on a desk

Confidential documents are an unavoidable part of business operations. Whether it’s employee records, financial statements, legal contracts, or client information, these documents contain sensitive data that must be handled with the utmost care. Failing to do so can lead to data breaches, regulatory fines, or reputational damage.

What Qualifies as a Confidential Document?

A confidential document is any record that contains sensitive, proprietary, or personally identifiable information (PII). This includes:

  • Employee and HR records (e.g., payroll details, disciplinary reports)
  • Financial documents (e.g., bank statements, tax filings)
  • Legal agreements and contracts
  • Client or customer data (e.g., invoices, purchase histories)
  • Medical records (if applicable to your industry)

While GDPR plays a crucial role in dictating how personal data should be stored, processed, and destroyed, it’s only one aspect of compliance. We have a dedicated blog post for you to explore the full impact of GDPR on paper documents.

The Process of Secure Document Scanning & Disposal

To ensure the safe handling of confidential documents, businesses must adopt a structured approach to both scanning and disposal. Below is a step-by-step process that organisations across various industries can follow to securely digitise and destroy sensitive records.

Step 1: Identifying Documents for Scanning and Disposal

Before scanning or disposal, it’s crucial to assess which documents need to be retained, digitised, or securely destroyed. Conduct an audit to determine:

  • Which documents are legally required to be retained (and for how long)
  • Which can be safely digitised and removed from physical storage
  • Which should be securely disposed of once digitised

Having a clear document retention policy ensures that no essential records are discarded prematurely.

Step 2: Preparing Documents for Secure Scanning

Once documents are identified for digitisation, they must be prepared for scanning. This includes:

  • Removing paper clips, staples, and bindings
  • Organising files into logical batches
  • Indexing and categorising documents to enable easy retrieval post-scanning

A professional scanning provider will manage this process for you.

confidential documents image

Step 3: Secure Document Scanning

To maintain confidentiality during the digitisation process, it’s vital to work with a secure document scanning provider like Storetec. A professional scanning service ensures:

  • End-to-end security: Documents are handled in a secure environment with strict access controls.
  • High-quality digitisation: Advanced scanners capture images in high resolution, ensuring legibility and OCR (Optical Character Recognition) capabilities.
  • Compliance with industry regulations: A reputable provider will be certified with ISO 27001 and BS 10008 standards for information security and legal admissibility.

Once scanned, digital files should be stored in a secure document management system such as Storetec’s MDI Cloud, which offers encrypted storage, access controls, and automated retention policies.

confidential documents image

Step 4: Secure Disposal of Physical Documents

After scanning, the next step is to securely dispose of physical copies to eliminate the risk of data breaches. Best practices for document destruction include:

  • Shredding: Partnering with a certified shredding provider ensures documents are irreversibly destroyed. Look for providers certified to ISO 9001 and ISO 27001 standards.
  • Certifications of Destruction: Always request a certificate of destruction to confirm compliance with data protection laws.
  • Environmentally Friendly Recycling: Many secure disposal providers recycle shredded paper in line with sustainability initiatives.

Step 5: Maintaining an Ongoing Confidential Document Strategy

To prevent future accumulation of unnecessary paper records and ensure compliance, businesses should:

  • Implement a paperless strategy: Encourage the use of digital documents wherever possible.
  • Train employees on data security: Ensure all staff understand the importance of secure document handling.
  • Schedule regular document audits: Periodic reviews help maintain compliance with retention policies.

Why Choose Storetec for Confidential Document Scanning & Disposal?

Storetec provides confidential document scanning services tailored to businesses handling sensitive paperwork. With a proven track record of secure document scanning, certified processes, and sustainable disposal solutions, we help organisations across HR, finance, law, and other sectors maintain compliance while transitioning to digital workflows.

To learn more about how Storetec can assist your business in scanning confidential documents and ensuring secure disposal, contact our team today.

About The Author

Daniel Clark
Daniel has 3 years’ experience in the digitisation industry, developing and maintaining international standard (ISO) management systems, supplier management, as well as risk and compliance. Since graduating at the University of Leeds in 2017, Daniel has implemented and achieved internationally recognised standards on behalf of Storetec, such as BS EN 10008, ISO22301 and ISO14001.

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