Digital Mailroom Services

Data Capture Technology

Frequently Asked Questions

• Why Storetec?

  We pride ourselves on our certified approach, conducting regular audits to meet ISO, BS10008, and Cyber Essentials Plus requirements. Our experienced team, with a solution-focused culture, ensure the best outcomes for our clients. Our state-of-the-art facilities and cutting-edge equipment enable tailored, efficient solutions. These combined have earned us the title of BPO/Outsourcing/Bureau Business of the Year at the Document Manager Awards for the past nine years, showcasing our dedication to excellence.

• What is a digital mailroom?

  Digital mailroom replaces the traditional method of manually handling and processing mail with a technology driven approach. This relieves the burden on the recipient company, saves money, and drives efficiency.

• How does a digital mailroom work?

  Instead of receiving hardcopy mail, inbound mail is diverted directly to Storetec for secure receipt, digitisation, and processing in line with the existing requirements. Our technology enhances the process – you’ll never have to roam from office to office looking for that lost mail.
  Once the necessary processing has taken place, the digitised mail items are routed to the relevant teams for action, without the requirement for ever handling any paper mail.

• Why should my organisation consider a digital mailroom?

  A digital mailroom streamlines mail handling processes, reduces paper usage, improves efficiency, and enhances document security. It also enables remote access to mail and documents, making it an ideal solution for modern and flexible work environments.

• Can digital mailroom services be customised to specific business needs?

  Yes, at Storetec we understand that every client’s needs are unique. We build the digital mailroom process around your bespoke requirements. If you have specific questions or require more detailed information get in touch for personalised guidance.

• Can digital mailroom services integrate with our existing systems?

  Yes, our digital mailroom solution offers integration capabilities to seamlessly connect with many organisations’ existing document management, ERP, CRM, or workflow systems.

• What types of documents can be managed in a digital mailroom?

  Our digital mailroom solution can handle a wide range of documents, including letters, invoices, contracts, and packages. We are also capable of digitising and managing various document formats.

• Is training required to use a digital mailroom system?

  MDI Cloud is user-friendly, but we will provide training and support if required to ensure that your team can efficiently manage and utilise the system.

• What are the cost considerations for digital mailroom services?

  The cost of digital mailroom services depends on factors such as the volume of incoming mail, the complexity of your mail processing needs, and the level of automation required. Please get in touch to request a customised quote.