Emergency Services
Helping emergency service organisations improve efficiency and accessibility to critical information
Storetec’s secure document management system, MDI Cloud, ensures data protection while providing easy access to documents, whether in the office or the field. By partnering with us, emergency service organisations can enhance efficiency, improve data security, and focus on their primary mission of safeguarding communities. Trust Storetec to keep vital information at your fingertips when every second counts.
SOME REASONS TO WORK TOGETHER
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Expertise in Document Management
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Streamline Document Workflow
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Efficiency and Accessibility
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Legally Admissible Digitisation
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Data Security
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Sustainability
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Cost-Effective Solutions
MDI Cloud is renowned for its powerful search capabilities. Enhance accessibility to your critical emergency service documents, ensuring maximum efficiency and security as you effortlessly navigate and retrieve essential information. Transform your document management workflow to empower faster response times and improved decision-making in critical situations.
MDI CloudI HAVE BEEN PARTICULARLY IMPRESSED BY THE LEVEL OF RESPONSIVENESS, ADAPTABILITY, AND RELIABILITY.
“Storetec’s diligence, secure processes, and commitment to compliance have provided us with peace of mind, knowing that patient confidentiality is maintained at all times.”
Frequently Asked Questions
Why Storetec?
We pride ourselves on our certified approach, conducting regular audits to meet ISO, BS10008, and Cyber Essentials Plus requirements. Our experienced team, with a solution-focused culture, ensure the best outcomes for our clients. Our state-of-the-art facilities and cutting-edge equipment enable tailored, efficient solutions. These combined have earned us the title of BPO/Outsourcing/Bureau Business of the Year at the Document Manager Awards for the past nine years, showcasing our dedication to excellence.
What types of emergency service organisations should consider document scanning and cloud hosting services?
Any organisations that manage paper or digital documents can benefit from Storetec’s document management services. This includes but is not limited to: Fire Departments, Police Departments, Emergency Medical Services (EMS), Search and Rescue Teams, Ambulance Services, Animal Control Services, or Emergency Communication Centres (999).
Why should emergency service organisations consider document scanning and cloud hosting services?
Document scanning and cloud hosting enhances operational efficiency, streamlines administrative tasks, reduces administrative burdens, and maintains data security and compliance. It enables rapid access to critical documents, contributing to faster response times, and better decision-making.
Is document scanning and cloud hosting suitable for small-scale emergency service organisations?
Yes, document scanning and cloud hosting can be tailored to fit the specific needs and budgets of small-scale emergency service organisations. They can benefit from digitising and organising their documents just as much as larger organisations. Our solutions are also scalable so that they can grow with you.
How does cloud hosting ensure data security?
Document management systems, like MDI Cloud, implement robust access controls, encryption, and audit trails to protect sensitive information. They also facilitate compliance with regulatory requirements, ensuring data security.
What types of emergency service documents should be scanned?
Continuous investment in the latest software and scanning equipment means we can scan any type of document, including incident reports, medical records, training manuals, arrest records, investigation files, evidence records, criminal records, court documents, policies, and procedures.
How can cloud hosting improve collaboration within emergency service organisations?
Cloud-based document management systems facilitate collaborative document access and sharing among employees, departments, and stakeholders, enhancing teamwork and productivity.
MDI Cloud tracks document versions, allowing users to see changes, revert to previous versions, and prevent conflicting edits, and offers in-system messaging. Workflows can be set up to automate the approval process, seamlessly routing documents to the appropriate personnel for review and approval, ensuring a smooth and timely exchange of information.
Is data recovery ensured in the event of unexpected incidents or disasters with cloud hosting?
Yes, cloud-based backups and disaster recovery plans are in place to ensure data recovery and minimal downtime in emergencies. Snapshots of MDI Cloud data are taken every 4 hours with 168 iterations of backups kept, and it is penetration tested by independent cyber security parties on an annual basis. Automatic failover and recovery are in place to guarantee the system is live 99.99% of the time.
