Secure and efficient document management

Retail

YOUR TRUSTED PARTNER

Elevating your retail operations with efficient document management solutions

In the retail industry, efficiency is key. Our document scanning services paired with our document and content management system, MDI Cloud, provide a game-changing solution.

With our document scanning services, retail businesses can effortlessly transition from paper to digital, saving space and enabling instant access to critical documents. MDI Cloud takes it a step further, offering a user-friendly platform that allows retail companies to efficiently store, manage, and retrieve their digitised documents from anywhere, at any time.

For retail companies, this means improved customer service, faster decision-making, and compliance. Access customer records, purchase histories, and product info anytime, anywhere.

SOME REASONS TO WORK TOGETHER

01.
Reputation and Customer Trust
Storetec’s services protect your retail company’s reputation and customer trust. Our encryption, disaster recovery, and compliance measures ensure sensitive customer data remains secure, fostering brand integrity and loyalty while attracting new business.
02.
Data Security and Disaster Recovery
Retail companies handle sensitive customer information and business-critical data that must be safeguarded. Storetec prioritises data security and offers robust encryption and backup features within MDI Cloud, ensuring that your digital documents are protected.
03.
Certified Services
We hold various certifications, including ISO 27001 for Information Security, ISO 9001 for Quality Management, ISO 22301 for Business Continuity, ISO 14001 for Environmental Management, Cyber Essentials Plus, and BS10008 for Electronic Information’s Legal Admissibility, among others.
04.
Tailored Solutions for Your Needs
We provide customised solutions developed in collaboration with our clients, ensuring relevance to your specific needs. Our team works closely with you to optimise information management policies and procedures and support your organisation’s growth through tailor-made solutions.
Digital Transformation Services
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Document Scanning and Archiving
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MDI Cloud
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Archive Storage
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01

Enhanced Accessibility
MDI Cloud’s powerful search capabilities provides you with the ability to retrieve critical data instantly from any location, enhancing decision-making and customer service.

02

Space and Cost Savings
Free up valuable retail space for more productive use, reducing the expenses associated with physical document storage, contributing to a more cost-effective retail environment.

03

Easier Compliance Management
The ability to swiftly access and share digital documents simplifies the audit process, reducing potential fines, and reinforcing your reputation as a reliable and responsible retailer.
ELEVATE YOUR DIGITAL DOCUMENT MANAGEMENT

Renowned for its powerful search capabilities, MDI Cloud ensures utmost efficiency and security throughout your document management workflow. Effortlessly navigate and access essential information, transforming the way you manage documents.

MDI Cloud
FAQS

Frequently Asked Questions

  • Why Storetec?

    We pride ourselves on our certified approach, conducting regular audits to meet ISO, BS10008, and Cyber Essentials Plus requirements. Our experienced team, with a solution-focused culture, ensure the best outcomes for our clients. Our state-of-the-art facilities and cutting-edge equipment enable tailored, efficient solutions. These combined have earned us the title of BPO/Outsourcing/Bureau Business of the Year at the Document Manager Awards for the past nine years, showcasing our dedication to excellence.

  • Why should retail businesses consider document scanning and cloud hosting services?

    Document scanning and cloud hosting enhance data accessibility, security, and efficiency while reducing costs associated with physical document storage and management, which is crucial in the retail sector.

  • Is cloud hosting secure for sensitive retail data?

    Reputable providers, like Storetec, implement stringent security measures, including encryption and access controls, to ensure the confidentiality and integrity of sensitive customer data.

  • Can Storetec's services integrate with retail systems and software?

    Yes, Storetec’s document and content management system, MDI Cloud, can seamlessly integrate with retail systems, ensuring efficient document management and retrieval within your existing software environment.

  • How can cloud hosting help with inventory and supply chain management in retail?

    Document management systems, like MDI Cloud, can help retailers keep track of inventory records, orders, and supplier communications, ensuring accurate inventory management and streamlined supply chain operations.

  • Are there compliance considerations when digitising retail documents?

    Yes, retail businesses must ensure that digitised documents meet regulatory standards, such as data protection regulations, to maintain compliance and protect customer data.

  • Can Storetec assist with digitising historical retail records and receipts?

    Absolutely. Storetec has experience in digitising historical retail documents, ensuring their preservation and easy retrieval while reducing physical storage costs.

  • How does cloud hosting contribute to better customer service in the retail sector?

    Document management systems, like MDI Cloud, ensures that customer records, purchase histories, and service requests are readily accessible, enabling retail staff to provide more personalised and efficient customer service.

  • How can cloud hosting improve collaboration in the retail sector?

    Cloud-based document management systems facilitate collaborative document access and sharing among employees, departments, and stakeholders, enhancing teamwork and productivity. MDI Cloud tracks document versions, allowing users to see changes, revert to previous versions, and prevent conflicting edits, and offers in-system messaging. Workflows can be set up to automate the approval process, seamlessly routing documents to the appropriate personnel for review and approval, ensuring a smooth and timely exchange of information.

  • Is data recovery ensured in the event of unexpected incidents or disasters with cloud hosting?

    Yes, cloud-based backups and disaster recovery plans are in place to ensure data recovery and minimal downtime in emergencies. Snapshots of MDI Cloud data are taken every 4 hours with 168 iterations of backups kept, and it is penetration tested by independent cyber security parties on an annual basis. Automatic failover and recovery are in place to guarantee the system is live 99.99 of the time.