Document Scanning London

Frequently Asked Questions

• Why Storetec?

  We pride ourselves on our certified approach, conducting regular audits to meet ISO, BS10008, and Cyber Essentials Plus requirements. Our experienced team, with a solution-focused culture, ensure the best outcomes for our clients. Our state-of-the-art facilities and cutting-edge equipment enable tailored, efficient solutions. These combined have earned us the title of BPO/Outsourcing/Bureau Business of the Year at the Document Manager Awards for the past nine years, showcasing our dedication to excellence.

   

• What is document scanning?

  Document scanning is the process of converting physical paper documents into digital format, to facilitate digital storage, retrieval, and management using electronic devices and software.

• What makes document scanning in London unique?

  The preparation and process of document scanning is exactly the same in London as it is nationwide. However, the benefits can be noticeably greater!

  Alongside the transformative practical properties of document scanning, Storetec’s online storage capabilities aid with substantially reducing the burden of high financial costs!

• Which industries benefit from document scanning services?

  Document scanning is advantageous to a diverse range of industries. Although there are a vast number of sectors that benefit from our work, Storetec’s most common partners work in healthcare, legal, financial services, education, government, manufacturing, retail, non-profit, construction, energy, aerospace, and pharmaceutical industries.

• What happens to our original documents after scanning?

  All the documents we digitise are processed in full compliance with BS10008, the British Standard for the Evidential weight and legal admissibility of electronically stored information, meaning you don’t necessarily need to keep the paper copy. Original paper documents can be securely archived or shredded in compliance with legal and regulatory requirements.

• How can cloud hosting improve collaboration?

  Cloud-based document management systems facilitate collaborative document access and sharing among employees, departments, and stakeholders, enhancing teamwork and productivity. MDI Cloud tracks document versions, allowing users to see changes, revert to previous versions, prevent conflicting edits, and offer in-system messaging. Workflows can be set up to automate the approval process, seamlessly routing documents to the appropriate personnel for review and approval, ensuring a smooth and timely exchange of information.

• Is data recovery ensured in the event of unexpected incidents or disasters with cloud hosting?

  Yes, cloud-based backups and disaster recovery plans are in place to ensure data recovery and minimal downtime in emergencies. Snapshots of MDI Cloud data are taken every 4 hours with 168 iterations of backups kept, and independent cyber security parties test penetration annually. Automatic failover and recovery is in place, guaranteeing at least 99.99% uptime.

• How does document retrieval work in the cloud hosting system?

  MDI Cloud features a user-friendly interface with powerful search and retrieval functions. You can quickly locate and retrieve specific documents by entering keywords or using filters.

• How can I be sure my data is in good hands?

  We’re acutely aware of how sensitive and confidential your data is, and take enormous care in safely handling such documentation.

  Storetec have been certified to all relevant certifications and provisions to validate our efforts in securing our client data, and all of our staff undergo strict vetting processes, alongside signing lifetime non-disclosure agreements, if required.

  If in doubt, we welcome you for a tour around our scanning bureau – we know you won’t be disappointed.

• How much does a document scanning process cost?

  The cost of document scanning service depends on factors such as volumes, complexity, scanning resolution, indexing requirements, and additional services. We offer a FREE, no-obligation quote for our document scanning solutions. All you have to do is call (0808) 189 0573 or fill out our online form.