HR

Frequently Asked Questions

• Why Storetec?

  We pride ourselves on our certified approach, conducting regular audits to meet ISO, BS10008, and Cyber Essentials Plus requirements. Our experienced team, with a solution-focused culture, ensure the best outcomes for our clients. Our state-of-the-art facilities and cutting-edge equipment enable tailored, efficient solutions. These combined have earned us the title of BPO/Outsourcing/Bureau Business of the Year at the Document Manager Awards for the past nine years, showcasing our dedication to excellence.

• What is HR scanning, and why is it important?

  HR scanning is the process of digitising and storing HR documents electronically. It’s important because it eliminates paper-based inefficiencies, reduces storage costs, allows automation of repetitive tasks, and allows easy and secure access to employee records.

• What types of HR documents can be scanned?

  Continuous investment in the latest software and scanning equipment means we can scan any type of document you have. We have extensive experience working with HR departments in all industries.

  The types of HR documents Storetec can scan are personnel files, employee contracts, performance evaluations, and compliance records.

• How secure is your cloud hosting service for our HR documents?

  Storetec’s cloud hosting system, MDI Cloud, prioritises security. Hosted on a UK-based server, MDI Cloud uses robust encryption of data in transit and at rest, access controls, and regular security audits and cyber security penetration testing to safeguard your HR data. Our commitment to data security is demonstrated through our ISO 27001, ISO 22301, and Cyber Essentials Plus certifications, so you can rest assured that your data is in good hands.

• Can I access HR documents remotely with your cloud hosting service?

  Yes, you can access HR documents securely in MDI Cloud from anywhere with an internet connection. Our cloud hosting platform provides convenient remote access to your HR records, facilitating remote working, and collaboration from individual remote locations.

• How can cloud hosting improve collaboration in HR departments?

  Cloud-based document management systems facilitate collaborative document access and sharing among employees, departments, and stakeholders, enhancing teamwork and productivity. MDI Cloud tracks document versions, allowing users to see changes, revert to previous versions, prevent conflicting edits, and offer in-system messaging. Workflows can be set up to automate the approval process, seamlessly routing documents to the appropriate personnel for review and approval, ensuring a smooth and timely exchange of information.

• Is data recovery ensured in the event of unexpected incidents or disasters with cloud hosting?

  Yes, cloud-based backups and disaster recovery plans are in place to ensure data recovery and minimal downtime in emergencies. Snapshots of MDI Cloud data are taken every 4 hours with 168 iterations of backups kept, and independent cyber security parties test penetration annually. Automatic failover and recovery is in place, guaranteeing at least 99.99% uptime.

• How does document retrieval work in the cloud hosting system?

  MDI Cloud features a user-friendly interface with powerful search and retrieval functions. You can quickly locate and retrieve specific HR documents by entering keywords or using filters.

• How can Storetec assist in automating HR tasks?

  By digitising HR documents and hosting them in the cloud, Storetec enables the automation of tasks such as data entry, folder generation, and retention management. This streamlines HR processes and reduces manual workload.

• What is the process for migrating our existing HR documents to the cloud?

  Our experienced team will handle the entire migration process. We’ll scan, index, and transfer your HR documents to the cloud, ensuring a smooth transition.