Does GDPR Apply to Postal Mailings?

Today, where data privacy and security are paramount, decision-makers at businesses that receive substantial volumes of physical mail often find themselves grappling with concerns about GDPR compliance. The General Data Protection Regulation (GDPR) has significantly impacted how organisations handle personal data, and this extends to the realm of postal mailings. In this blog, we will explore whether GDPR applies to postal mailings and how businesses can ensure compliance while managing and scanning physical mail off-site, using the concept of a “digital mailroom” or “virtual mailbox”.

Understanding GDPR and Its Scope

The GDPR, implemented in 2018, was designed to safeguard individuals’ personal data and enhance their control over it. While GDPR primarily pertains to digital data, it also encompasses physical data, including postal mailings. Decision-makers at businesses that receive substantial volumes of physical mail must, therefore, take this regulation into account.

The GDPR and Postal Mailings

Data Protection Principles

GDPR sets out fundamental data protection principles, such as lawfulness, fairness, and transparency in data processing. These principles apply to the handling of physical mail that contains personal data. Businesses must ensure that the collection and processing of such data comply with GDPR requirements, whether the data is digital or in physical form.


If your business uses personal data from physical mailings for any purpose, it’s crucial to obtain explicit consent from the individuals involved. This applies regardless of whether the data is stored in a traditional mailbox or scanned into a virtual mailbox.

Security Measures

Decision-makers should implement robust security measures when handling physical mail. This includes ensuring that mailrooms and virtual mailboxes are secure, and access is restricted to authorised personnel only.

Data Minimisation

GDPR requires that only the necessary personal data be collected and processed. Businesses should scan and store only the relevant information from physical mailings in their virtual mailbox system.

Virtual Mailboxes vs. Traditional PO Boxes

Now that we’ve established GDPR applies to postal mailings, let’s explore the advantages of using virtual mailboxes over traditional PO boxes.

Enhanced Security

Virtual mailboxes often offer advanced security features like encryption, multi-factor authentication, and regular security audits, making them a safer choice for handling personal data.


Virtual mailboxes allow staff to access their physical mail from anywhere with an internet connection. This convenience ensures timely and efficient handling of mail while adhering to GDPR regulations, and also supports remote working.

Compliance Tools

Many digital mailroom providers offer GDPR compliance tools (e.g. automated retention management, audit trails, etc.) to help businesses manage and process personal data according to the regulation’s requirements. These tools streamline compliance efforts.

Data Privacy

Virtual mailboxes provide better control over who can access and manage physical mail, reducing the risk of data breaches and ensuring GDPR compliance.


In today’s data-driven world, GDPR applies to postal mailings just as it does to digital data. Decision-makers at businesses that receive physical mail must prioritise compliance by following the principles and guidelines laid out by GDPR. Using virtual mailboxes, also referred to as digital mailrooms, offers an efficient and secure solution for handling physical mail while ensuring GDPR compliance. These digital solutions provide advanced security measures, convenience, and compliance tools that can benefit businesses in managing their physical mail effectively.

In conclusion, understanding GDPR’s implications for postal mailings and choosing virtual mailboxes as a secure and compliant solution will help decision-makers maintain the highest standards of data protection in their organisations. Get in touch today to learn more.